On this page you will find:
- How to Book Your Party with Us
- Deposit Requirements
- Paying Your Balance
- Tipping Your Entertainer
- Cancellation and Refund Policy
- Our Paypal Link
How to Book Your Party with Us
See our pricing page to choose your party package and optional add-ons
Contact us by email or phone to discuss:
- our character availability
- your full calculated price
Submit your signed party contract and $100 deposit to book any mascot party character or Concession Machine. For catering a 50% non refundable deposit is required. (See below for details.)
A $100 deposit is required in order to reserve your event. Payment of your $100 deposit can be made via Paypal
If you are a PayPal user, you can send your payment to Masguise@Gmail.com
If you do not have a Paypal account, you can still make your payment to Masguise@Gmail.com through Paypal.com
*Please do phone us to discuss/confirm your deposit amount.
See our Cancellation/Deposit Refund Policy below.
Paying Your Balance
The remainder of your balance must be paid in full to your character-performer at the party in CASH ONLY.
Tipping Your Entertainer
*** If you are pleased with your character’s performance, a 10-20% gratuity given to him/her is always greatly appreciated.
Cancellations, Refunds and Rescheduling
All deposit payments are non-refundable.
In the event of bad weather, serious illness, or other unforeseen emergencies, we reserve the right to cancel the event and offer an alternative date.
Rescheduling an event at any time after deposit is made will result in a charge of $50 per performer per event. Rescheduling is based on availability and is not guaranteed. Should you choose not to reschedule your event, customer will be held to company’s cancellation policy.